Tuesday, May 26, 2020

Mindfulness For Beginners By John Kabat Zinn - 1276 Words

Mindfulness for Beginners Summary John Kabat-Zinn, the author of Minfulness for Beginners, suggests that we often search for wholeness, but it is already present within us. Mindfulness is the practice of accepting the deeper inner thoughts that infiltrates our lives. Mindfulness for Beginners educates you on how to change your relationship with the way you feel, think, work, love, and play. Strengthening your relationship will stimulate and manifest who you really are. The author, John Kabat-Zinn, demonstrated the benefits of mindfulness in three different ways. The author created the format of the book to be read and explored at random, a complete start to finish read, or a lesson per day on mindfulness practice. Entering, Sustaining, Deepening, Ripening, and Practicing are the sections in the book. Beginner level and advanced level meditators are able to find valuable and applicable information in this book. The key attitudes and essential practices of mindfulness explain why heartfulness is the same mindfulness, the significance of becoming attentive to our bodies and senses, how our thoughts are released when affected by awareness, the causes of distress, and how mindfulness heals. Mindfulness for Beginners provides enlightening information, answers, and instruction to guide the change into a more pure, spacious, dependable, and caring connection with ourselves and the world. There is a complimentary disk and instructions on how to start mindfulness meditation atShow MoreRelatedEnergy Healing Essay examples10168 Words   |  41 Pageschronic pain patients have been conducted by John Kabat-Zinn, Ph.D., the founder and Director of the Stress Reduction Clinic at the University of Massachusetts Medical Center, and Associate Professor of Medicine in the Division of Preventative and Behavioral Medicine at the University of Massachusetts Medical School. Kabat-Zinn and his program were featured on the American public television (PBS) series Healing and the Mind, with Bill Moyers. Dr. Kabat-Zinns studies have demonstrated decreases in

Friday, May 15, 2020

Leonardo da Vinci And Renaissance Period - Free Essay Example

Sample details Pages: 3 Words: 846 Downloads: 4 Date added: 2019/05/23 Category Art Essay Level High school Tags: Renaissance Essay Did you like this example? 1) I sat there looking and studying Figure 5 for a couple of minutes. I tried figuring out who she might be looking at with such a tender smile and eyes. I fell in love with the red, brown, orange, and black shading of the chalk done to shape her face. Don’t waste time! Our writers will create an original "Leonardo da Vinci And Renaissance Period" essay for you Create order This drawing was made by no other than Leonardo da Vinci himself and happens to be one of my favorite artists. The angle in which Mary is drawn makes me think that she is in a position where she is bending down because her hair falls perpendicular to her face. I cant help but think shers looking at its her new born child due to the sweetness in her smile, slightly lifted cheeks, her relaxed eyebrows, and loving gaze. 2) Many art forms during this period still involved religion and the Christian belief with a more humanist style, this period was also known as High Renaissance. The figures are closer to the anatomy of the human body and are more proportionate. Many of the art patrons were still those with high class. Many of them were churches who commissioned art work to decorate the interior of their massive buildings. Many royals knew of Leonardo da Vinci and respected his work, but this drawing was made for him to perfect the human form and was conserved. 3) Leonardo da Vinci was born in Italy near a the town Vinci on April 5th, 1452 was a Renaissance man. He had many talents for he was a painter, sculptor, architect, draftsman, and engineer. He is mainly known for two of the most famous pieces of art in history, the Mona Lisa and the Last Supper. He helped shape what we now know as the humanist ideal during the Renaissance. He kept all of his studies in notebooks, where millions of ideas for inventions are scattered. He used his drawings to study his surroundings, whether it was the environment or the human body as we see in this drawing of Maryrs head. Most of his knowledge came when he was already a man eager to learn about mathematics and geometry. There is so much to be said about Leonardo da Vinci due to his dedication to many forms of art, he truly was one of the greatest minds this world has come to know. 4) Leonardo da Vinci began this drawing in 1510-1513 using chalk, charcoal, pen, and brown- ink. The main technique we see here is the blending of delicate chalk lines to create a smoky feel, also known as sfumato. He used the two-chalk technique to bring red and black chalk together for her face leading down to her neck and also her long hair. Leonardo created a tone and then separated it from another area by erasing the edge using a dense ball of bread, as was the custom at the time (Panzera). The way blends the tones of the colors to make her skin look soft and gentle is astounding. The left handed strokes da Vinci makes are from the bottom right to the top left using the black chalk softly to create a silver color on her forehead close to her eye. The stokes on her hair and bold and intense while the curls are tiny curving ones. We also find a braid parallel to her hair dress which are believed to be made by medium hard strokes and then erased a little to blend in with the rest of the hair. Even though she is bending her her boy at a slight angle her hair on the left side remains out of her face unlike the realistic pieces on the right. This lets us know that the real focus is her face and what the simple shaping in the curving of her face and not her hair. There is an illusion of double vision on her hair-dress cloth showing where he studied how far the head should pull from the face. To differentiate her face from her neck instead of using a sharp line for her jaw da Vinci simply blends the color of her neck up. He does not completely stop at the jaw line but passes it up with a smaller lighter blend to match the contour of her cheek. He uses a dark gray to define her nose shadow next the eye forming a symmetrical connection to the eyebrow. The other eye, which we can vaguely see is also expected to share this same us of grey because we can see the same pattern above the eyelid. 5) This drawing is philosophical because it is used to study the nature of the Virgins Head. The beautiful piece is meant to leave us with the understanding that artist as great as di Vinci worked hard to become one of the greats. It took practice and patience repeated over and over again. They played with color and technique to come up with results that lead them to reflect the human body starting from scratch. Leonardo di Vinci studies the beauty of a mother and the emotion in her face.

Wednesday, May 6, 2020

Native American Sign Language Essay - 1449 Words

Native American Sign Language Very basic, elementary and logical characteristics made the Native American Sign Language the worlds most easily learned language. It was Americas first and only universal language. The necessity for intercommunication between Indian tribes having different vocal speech developed gesture speech or sign language (Clark; pg. 11). Although there is no record or era dating the use of sign language, American Indian people have communicated with Indian Sign Language for thousands of years. The signs illustrated ideas and the language conveyed a message. Many of the simplistic nonverbal gestures that were used by the Indian tribes across the United States are still in use around the world today. Most of†¦show more content†¦Many Indians with college and university training can speak better English than they can sign talk. Native American Sign Language was the first universal language produced by people. Every record of the landing of Columbus on North American soil, tells of how he and his group communicated with the Indians using sign language. The same is also true of other explorers that came to this country. Lewis and Clark communicated successfully with the tribes of the west during their exploration efforts. In the 17th century, the language of sign was so well understood throughout the western part of the country that there was little difficulty in conversations being carried on between tribes, traders, and mountain men. They could easily communicate with one another, even though neither understood a word of the others dialect at that time. Basic Native American sign language is easy to learn; it is much easier to learn Indian signing than it is to learn a spoken language. The combination of meaning and movement in signing, allows you to learn the meaning of a gesture, while you visualize the movement. One important factor to remember is that eighty-five percent of the Native American Sign Language was done with the right hand; this system kept the communication process very simple Some very simple signs are easily commandedÂ… EARTH Ââ€" Point with right index finger to the ground. FATHER Ââ€" Tap right breast with tips of fingers 2 or 3 times. FRIEND Ââ€"Show MoreRelated Deaf Culture Essay1564 Words   |  7 PagesDeaf Culture In mainstream American society, we tend to approach deafness as a defect. Helen Keller is alleged to have said, Blindness cuts people off from things; deafness cuts people off from people. (rnib.org) This seems a very accurate description of what Kellers world must have been. We as hearing people tend to pity deaf people, or, if they succeed in the hearing world, admire them for overcoming a severe handicap. We tend to look at signing as an inferior substitute for real communicationRead MoreSeeing Voices : A Journey Into The World Of The Deaf1075 Words   |  5 PagesAlbert Einstein College of Medicine. He became interested in the problem of how deaf children acquire language after reviewing a book by Harlan Lane. The book was titled â€Å"When the Mind Hears: A History of the Deaf†. This book was first published in 1984 and was published again in 1989. Before reading Harlan’s book Sacks did not know any sign language. The book encouraged him to begin studying sign lan guage. Sacks became extremely interested on how the deaf learn to communicate with the ability of soundRead MoreDeaf Culture1589 Words   |  7 PagesDeaf Culture In mainstream American society, we tend to approach deafness as a defect. Helen Keller is alleged to have said, Blindness cuts people off from things; deafness cuts people off from people. (rnib.org) This seems a very accurate description of what Kellers world must have been. We as hearing people tend to pity deaf people, or, if they succeed in the hearing world, admire them for overcoming a severe handicap. We tend to look at signing as an inferior substitute for real communicationRead MoreSigns Of The Deaf Community Sign Language1279 Words   |  6 PagesAmerican Sign Language There are thousands of languages spoken all over the world and hundreds spoken across the United States of America, but what about the language that isn’t technically spoken? The ability to speak in order to communicate is a privilege that most forget they have. Imagine the struggle of the injustice a person was served losing their ability to hear or speak normally. It’s heartbreaking because communication is so vital to a person’s life. However, imagine a system that allowsRead MoreLearning Asl After The Classroom935 Words   |  4 Pagesyear of American Sign Language. Learning ASL after the critical age in a classroom, made it difficult for me to memorize the grammar rules. On the first day of class, the professor came in and only communicated through sign language. After explaining the expectations of the curriculum, she highly encouraged the class to speak in sign language for the semester. My professor stressed vocabulary and word order and spent very litt le time on facial expressions, which effect the meanings of signs. AlongRead MoreCommunication for the Deaf World is American Sign Language1050 Words   |  4 PagesThe language in the Deaf-World is called signed language. In America it is called American Sign Language (ASL). Sign Language is different all over the world it is not universal. For Deaf people their language is the most important thing in their lives, it is who they are, it is their identity. Deaf people have a different culture and customs compared to the hearing world. They learn communication differently from hearing people. What people do not understand is that signed language is visual communicationRead More Inadequate Communication 970 Words   |  4 Pages(LEP), the issue of inadequate communication has become a considerable problem for healthcare providers (U.S. Department of Commerce Economics and Statistics Administration, 2003). This does not account for the thousands of Americans who have hearing loss and use American Sign Language (ASL) as their primary form of interaction (Mitchell, Young, Bachleda, Karchmer, 2006). â€Å"Communication with patients is essential to providing quality medical care† (Bernard et al., 2006, p. 355). All patients deserveRead MoreNotes On American Sign Language1464 Words   |  6 Pages American Sign Language Overview American Sign Language is language that is predominantly spoken and used by all ages who may be deaf or communicating with someone who is deaf. It has lingua franca language, and many use it as a second language. We use a variation of sign language each day, for example our body language or hand gestures. When we are trying to explain something or imply how we feel we move and have expressions. Sign Language uses those emphasis of gestures to imply importance, emotionRead MoreI Am Signed Mass At Saint Michael s Church960 Words   |  4 Pagesbut she was still doing her own thing. I then went to talk to the translator who was doing the signing for the mass. She had long curly black hair and was wearing a black dress. I started out with a basic conversation, but I began to stutter and my signs got all mixed up. She then told me that she could speak, so we started to have a conversation in English. Before the conversation could get anywhere, the priest announced that he need 2 more alt ar servers so I volunteered myself. The second altar serverRead MoreEssay Laurent Clerc Pioneer Teacher958 Words   |  4 PagesClerc had the expertise and deaf experience to help him fulfill his mission of found the first school for the deaf in America. Clerc became the assistant. Clerc and Gallaudet rode on the ship. Gallaudet taught Clerc the English language and Clerc taught Gallaudet sign language. They arrived in New York on Aug.9th. Gallaudet was Clercs interpreter and Clerc gave many speeches. They spent the next seven months traveling throughout the east, from Boston to Philadephia. They also interviewed parents

Tuesday, May 5, 2020

SWOT Analysis In Grand Wines

Bibliography Questions: 1.Conduct SWOT Analysis giving 5 points each for S, W,O,T2.Prepare Project Charter.3.Prepare Communications Plan. Answers: Swot Analysis Strengths 1.Niche client base 2.Strong brand name 3.Willingness to improve customer satisfaction 4. Willingness of employees in enhancing customer services 5.Financial stability Weakness 1.Delays in delivery process 2.Errors in manual handling of sales database leading to lost orders 3.stock information not available to sales representatives 4.Central sales database supports manual modes only 5.Huge time required for operational activities of the organization. Opportunity 1.Providing the sales employees with wireless data entry systems 2.Development of new information system 3. Updating the existing information system so as to allow automated sharing of information with sales representatives 4.Increasing market size 5.Improve customer satisfaction levels through value added services Threats 1.Customers are dissatisfied 2.Dissatisfied sales representatives 3.Delayed product deliveries 4.Presenc of other competitors in market 5.High end services provided competitors might result in depletion of client base. 2.Project Charter Date: Project Title: The implementation of wireless data entry system at Grand Wines Ltd Project Start Date: The project is expected to start on 6th January 2017 Project End Date: The expected date of completion of the project is 6th June 2017 Budget Information: The entire project would be require a total budget of $45000.00 Project Manager: Name: Please insert your name Email id: Please insert your email id Contact number: Please insert your contact number Project Objectives: a. Project aims The project under consideration is aimed at providing the sales representatives of the Grand Wines Ltd with wireless data entry devices, such that they can update the orders placed by the customers instantaneously to the central database of the organization located at Sydney. b. Project objectives The primary objectives of the project can be outlined as the following: To identify the requirements of the data entry devices to be utilized by the sales representatives, along with the identification of the features that these devices must support. To complete the procurement of the wireless data entry devices that fulfill the system requirements identified in the previous phase. To implement necessary changes in the existing sales database system, such that it supports the feature of automated orders being placed through wireless data entry devices, along with the queries processed through the same. To provide training sessions to the sales representative such that they can utilize the newly implemented system efficiently c.Primary deliverable The primary deliverables of the project are as follows: I.The detailed project plan, including estimated schedule and budget II.The system specification documents III.The project progress reports IV.The wireless data entry devices V. An updated centralized sales database capable of exchanging information with the wireless data entry devices in an automated manner VI.Training programs and manuals for the sales representatives d. Projects benefits to the organisation The successful completion of the project would yield the following benefits to Grand Wines Ltd: i.An increase in the productivity of the sales representatives, as the orders would be directly communicated to the central sales database instead of the manual methods currently being used. ii.The process of registering the newly placed orders in the sales database would not require any additional time, thus eradicating the time delay that is currently experienced in delivering the orders to the customers iii.The number of misplaced or lost orders due to human errors causing wrong entry in the database would be reduced significantly. iv.Information regarding the availability of stock would available to the customers, along with the approximate date of delivery of the products, thus ensuring customer satisfaction. Thus, it can be said that the successful implementation of the project would essentially help Grand Wines Ltd to regain its position in the market and provide tough competition to the other wine producers. e.Project Limitations The scope of the project does not include the following: i.Any changes in the activities utilized by the central sales database in processing sales orders ii. Any changes in the order delivery system currently utilized by Grand Wines Ltd Acceptance Criteria The acceptance criteria of the project under consideration are being outlined below: The project would be completed within the due date (6th June 2017) The project should not require any additional budgetary resource The devices being procured should be easy to use and must have a long lifetime. The transmission of data in between the wireless data entry systems and the central sales database should be smooth and hassle free. Assumptions and Constraints a.Assumptions: The following facts have been assumed by the project management team before commencing with the activity of developing the project plan: i.The project is being solely funded by the higher management of Grand Wines Ltd ii.The organizational heads are interested in including those changes in their existing information technology system that are required for supporting the operational activities of the wireless data entry devices to be made available to the sales representatives. iii.The sales representatives of the Grand Wines Ltd would be able to utilize the newly implemented system after a basic training. b. Constraints Following are the constraints associated with the project. i.Technical constraint: Changes have to be implemented in the central sales database of Grand Wines Ltd in a manner such that it does not affect the current operational activities of the organization. ii.Time constraint: The entire project has to be completed within a time span of just 6 months. iii.Budget constraint: The entire project has to be completed within a budget of $45000.00 only StakeholderList Stakeholder No Name and Signature Role and Responsibility Position Contact Information 1 Please insert your name Overseeing all the project related activities such that project is completed within the estimated time and budget mentioned in the project charter Project Manager Please insert your Contact Information 2 i. Tim Davis, ii. George Bin, iii. Elle Davis, iv. Rivera Jones, v. Alfred Cook Working on the project activities Project team member xxxxxx-xxxx 3 Joe Mathews Using the system being implemented Lead of the sales executives xxxxxx-xxxx 4 Henry Cook Providing the budgetary resources required for conducting the project CEO of Grand Wines Ltd and the sponsor of the project xxxxxx-xxxx 5 N/A Taking advantage of the facilities provided by the IT system being newly implemented at Grand Wines Ltd The customers of Grand Wines Ltd N/A Lessons Learned The following lessons were learnt from the project under consideration: i.Effective stakeholder communication must be developed and utilized ii.Team meetings need to be conducted in regular basis so as to inform all stakeholders regrading the progress of the project iii.Adherence to the estimated project schedule is necessary iv.The team members should also adhere to the team rules. Charter Signoff Please insert your name Please insert date 3.Communication Plan Template Plan purpose The communication plan has been developed and designed after conducting discussions between all the primary stockholders of the project. All upward communications would be conducted through official mails and submission of well-documented reports. On the other hand, all downward and lateral communication would be held at project team meetings. Change management The change management activities of the project would follow the undermentioned steps: Step1: The change requests would be identified and documented in official reports. Step 2: The change request would be reviewed by the managerial personnel associated with the project. Step 3: Changes would be included in the scope of the project in case the same are approved by the project manager. Meeting agenda The following strategies should be taken for conducting team meetings in a successful manner: The meeting agenda , along with the various topics to be covered in the meetings would be mailed to the project team at least 48 hours before the meeting is conducted The predetermined topics should be discussed in the meetings with the aim of finding solutions or alternatives to the issues that have been identified. A brief of the discussions made in the meeting should be mailed to the project team within 24 hours of the said meeting. Stakeholder Information to be shared Frequency of information exchange Location of information exchange Purpose of communication Mechanism for communication Project Manager Day to day progress made by the team members Once in each week Office of the Project Manager To inform the project manager regarding the Status Quo of the project 1.Officail mails containing details of project activities Project team member Any change request made by the sponsors of the project As and when required Office of the Project Manager To inform the members of the project team regarding the changes to be included in the project 1.Officail mails containing details of changes 2. Updated project plan Lead of the sales executives i. The features to be included in the new system being implemented ii. information regarding the use of the system As and when required Office of the Project Manager Inform about the features that would be available to them in the future Board meetings CEO of Grand Wines Ltd and the sponsor of the project Achievements of the project team Once in each 15 days Office of the CEO of Grand Wines Ltd To inform the CEO of Grand Wines Ltd regarding the Status Quo of the project Official presentations The customers of Grand Wines Ltd The features to be included in the new system being implemented As and when required Offices of the customers Inform about the features that would be available to them in the future Brochures and flyers Bibliography Boud, D., Cohen, R., Sampson, J. (Eds.). (2014).Peer learning in higher education: Learning from and with each other. Routledge. Burke, R. (2013). Project management: planning and control techniques.New Jersey, USA. Chia, R. (2013). Paradigms and perspectives in organizational project management research: implications for knowledge creation.Novel Approaches to Organizational Project Management Research: Translational and Transformational. Copenhagen Business School Press, Copenhagen, 33-55. Flyvbjerg, B. (2013). Quality control and due diligence in project management: Getting decisions right by taking the outside view.International Journal of Project Management,31(5), 760-774. Kerzner, H. R. (2013).Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons. Leach, L. P. (2014).Critical chain project management. Artech House. Marchewka, J. T. (2014).Information technology project management. John Wiley Sons. Martinsuo, M. (2013). Project portfolio management in practice and in context.International Journal of Project Management,31(6), 794-803. Meng, X. (2012). The effect of relationship management on project performance in construction.International journal of project management,30(2), 188-198. Schwalbe, K. (2015).Information technology project management. Cengage Learning. Shields, P. M., Rangarajan, N. (2013).A playbook for research methods: Integrating conceptual frameworks and project management. New Forums Press. Too, E. G., Weaver, P. (2014). The management of project management: A conceptual framework for project governance.International Journal of Proje

Wednesday, March 11, 2020

Sales and Distribution Questionnaire Essay Example

Sales and Distribution Questionnaire Essay Example Sales and Distribution Questionnaire Essay Sales and Distribution Questionnaire Essay Sales and Distribution Questionnaire Sales and Distribution Questionnaire Instructions This questionnaire is a tool that you can use to collect information about your business that will be useful for tailoring the R/3 System to your business needs. You will need Microsoft Word for Windows to work with this document. Enter your answers in the fields after the questions, using the TAB key to move from field to field. You may save and later change your answers in this questionnaire just as you would with any other Word document. 1 Enterprise Structure 1. 1 SD – Corporate Structure What selling entities (Sales Organizations) are responsible for establishing terms of sale? To what markets (distribution channels) do you sell? (Retail, Wholesale, etc). What product divisions (product lines) do you have? What sales offices do you have? A Sales Office is a physical location responsible for sales within a given geographical location (optional). What sales groups do you have? These are groups of people responsible for processing sales of certain products or services (optional). Do you have more than one sales person responsible per customer? What warehouses, production sites (Plants) do you have? What are the storage locations at each Plant? Within each plant, what are the areas  © 1997 SAP Technology, Inc. 1 Sales and Distribution Questionnaire from which you ship? For example, different loading docks that ship different types of materials or a Federal Express drop-off. (Shipping Point) 2 Master Data 2. 1 Logistics Business Partners What kinds of business partners do you have? Sold-To Ship-To Bill-To Payer Prospective Customers Competitors Sales Partners Forwarding Agent One Time Customers Do customers have multiple ship-to’s and payers? If yes, how do you choose? Do you have vendors that are also customers? Please define the structure of your current customer numbering: Yes Invoice-To partner No Payer partner Yes No 2. 2 SD Business Partners SAP Customer Hierarchies define complex buying structures within a single company and allow different pricing for each hierarchy. Do your customers have multi-level complex buying structures within their own company? Yes No Define the following optional Marketing information that can be attached to your customers. Industry Sectors for Customers? Customer Classifications? Nielson IDs?  © 1997 SAP Technology, Inc. Sales and Distribution Questionnaire Legal Status? Define the following optional Sales information breakdowns that may be used for reporting. Customer Groups: Sales Districts: Define the following optional Delivery information. Delivery priority levels. Also, explain the allocation process: Customer Calendars: Customer Goods Receiving Hours: Define the following information that will pertain to your billing documents. Define your Billing Schedule: Customer Terms of Payment and cash discounts you offer: Customer Incoterms? These are delivery terms you offer your customers (i. e. FOB): Do you record contact-person information for your customers? Do you record sales employee information in your customer table? Do you record customers who are placed on a â€Å"Table of Denial†, thereby denying deliveries to them? Yes No 2. 3 Logistics Material Do you record status information on your material records that would suggest a material should be blocked from sales stages? For example, blocking a sales order because the material is  © 1997 SAP Technology, Inc. 3 Yes No Sales and Distribution Questionnaire discontinued, or blocking a delivery because the material is still in development. If yes, list the various status codes: Define the Length and Format of your material numbering scheme: Define your material groups: This key allows you to group together several materials and services that have the same attributes. This grouping can be used for reporting and pricing. Define the product divisions that allow you to organize your sales structure around groups of similar products or product lines: List your Storage Conditions for Material: List your Temperature Conditions for Material: List your Container Requirements for Material: Do you wish to set up a product hierarchy structure for reporting and pricing? If so, what are the hierarchy levels? Up to 9 levels can be used. Yes No 2. 4 SD Material Today, what information does your material master feed to the sales order process? Do you use Bills of Materials? If yes, do you price at the header or component level? Yes Header No Component  © 1997 SAP Technology, Inc. 4 Sales and Distribution Questionnaire If yes, do you perform transfer of requirements and inventory movements on the header or component level? Do you have Configure-to-Order materials? Do you sell any of your material in batches? Header Component Yes Yes No No 3 Basic Functions 3. 1 Pricing Condition Processing What Master Data combinations do you base your pricing on? Sales Organization / Distribution Channel / Sold-To Party / Material Sales Organization / Distribution Channel / Ship-To Party / Material Sales Organization / Distribution Channel / Material Sales Organization / Distribution Channel / Price List Type / Currency / Material Sales Organization / Distribution Channel / Sold-To Party / Material Group Describe all other combinations: To calculate a price, will R/3 have to read any information stored on an external 3rd party or in-house system? If yes, please describe: What pricing information do you capture for statistical purposes? I. e. , it does not alter the price) For example, material costs, profit margins, or subtotals to print on an invoice. If you process Electronic Data Interchange orders, do you accept the  © 1997 SAP Technology, Inc. 5 Sales and Distribution Questionnaire expected order price per item or the expected order value? If you process Inter-Company orders, d o you charge the inter-company based on a specified amount or on a percentage of the item price? Do you allow manual adjustments to the Gross Price automatically generated by the SAP R/3 system? Do you manually alter prices for an entire sales document at the header level? Do you use â€Å"Interval Graduated Scales† pricing? Example: For the first number of items purchased, the customer is charged a certain price. Additional items above a certain quantity level are sold at a lower price. Do you have multiple prices and discounts for a customer, and require the system to search the combination of all-eligible prices and discounts and give the customer the â€Å"best† or â€Å"lowest† price? Do you require the system to accumulate the amounts for certain conditions (like discounts) and deactivate the discount once a specified maximum value has been reached? Tracking Cumulative values) Do you require the functionality to create user-defined indexes in the pricing tables? This will enable you to search for your prices using companyspecific search criteria such as what operator input what prices on a certain day. Do your prices include Sales Tax? Yes No Yes No Yes No Yes No Yes No Yes No Yes No  © 1997 SAP Technology, Inc. 6 Sales and Distribution Questionnaire Do you ever base the price of an item on the cost to manufacture or purchase the materials? Do you offer discounts to your customers? If so, what are they based on? Yes No Customer Material Customer / Material Customer Group / Material Customer Group / Material Group Customer / Material Group Ship-to Location Customer Hierarchy Pallets Mixed Pallets Describe all other combinations: Do you offer discounts to your customers that are based on a Sales Promotion? If yes, please describe your Sales Promotion and Sales Deal structure. Are these deals customer-specific or are they related to the product? Are these deals off-invoice or accrued (or a combination of both)? What date is pricing based on? Sales Order date Requested Delivery date How do you calculate and charge Freight? What subtotal information would you like to record on your pricing procedure? Will you need to pass pricing information to the Sales Information  © 1997 SAP Technology, Inc. Valid: When selling an automobile, any options for number of doors, color, engine size, and music package will help determine the price to be charged. Do your customers have large, complex buying structures that you wish to price and discount according to? For example, a large retail company might send out purchase orders from different buying offices, so that you could set up a â€Å"customer-hierarchy† and offer discounts and prices based on the level to which the buying party belongs. Do you calculate your prices by the use of formulas? What is your method of taxation? Yes No Yes No Yes US Non Jurisdiction US Jurisdiction Output Taxes No Canadian Mexico Other 3. 2 Account Assignment How do you determine which General Ledger account should be posted for Revenue? Sales Org, Cust. Grp, Mat. Grp, Acct. Key Sales Org, Customer Group, Account Key Sales Org, Material Group, Account Key Do you also post to Business Areas (product groups) for internal reporting? Yes No Sales Org, Account Key Other  © 1997 SAP Technology, Inc. 8 Sales and Distribution Questionnaire If yes, how? Please list the revenue accounts: What accounts do you use to post sales deductions (discounts)? What account do you use to post freight? What accounts do you use to post tax? What account do you use to post rebates? What accounts do you use to post rebate accruals? Do you require the interface link from SD to COPA? y Plant / Division by Sales Area Yes No 3. 3 Availability Check Do you perform an availability check against on the basis of â€Å"Available to Promise† quantities? If yes, for what types of material? Yes No Do you perform an availability check against on the basis of planned independent quantities? If yes, for what types of material? Yes No Do you normally include replenishment lead time in y our available check? Do you block a sales order if the availability check fails? For your different types of materials, decide what to include in your availability check: Stocks to include: Yes No Yes No safety stock stock in transfer stock in quality inspection blocked stocked  © 1997 SAP Technology, Inc. 9 Sales and Distribution Questionnaire What Inward and Outward Movements should be included? purchase orders purchase requisitions planned orders production orders reservations dependent reservations dependent requirements sales requirements delivery requirements 3. 4 Output What master data fields do you use to determine what output to send? Sales Org / Distribution Channel / Customer Group Sales Org What type of output do you send? Printed Fax Collect print out (samples) of the following documents: Sales order Customer master Material master Picking list EDI Other: Shipping documents Invoice Top 5 sales reports Customer Other: 3. 5 Material Determination Skip this section if you do not utilize this functionality. If a product is packaged differently for a special event (e. g. , Thanksgiving), do you want the system to automatically substitute the special packaging when the product is ordered? If yes, how does the substitution occur? For example, what master records do you perform the substitution based on? Not Used Yes No Customer Material Customer Material Country Code Another grouping?  © 1997 SAP Technology, Inc. 10 Sales and Distribution Questionnaire What are the different reasons you would substitute one product for another or one packaging for another? Do you want the originally ordered product or the substituted product information to be printed on the output? Do you want the product substitution to occur automatically or should Data Entry personnel be offered a selection screen for substitutable products? Do you want Data Entry personnel alerted when a product is automatically substituted? Do you want the substituted product to be listed as a sub-item to the originally ordered product or should the substituted product completely replace the original product? Do you want product substitution to occur when the original ordered product is not available? Original Substituted automatic offered a selection Yes No sub-item replace Yes No 3. 6 Material Listings Skip this section if you do not utilize this functionality. Do you require that certain products or customers must be pre-specified on a â€Å"Material List† before a customer can place an order for the material. What Master Data fields will make up the key index for the â€Å"Material Listing† table? Not Used Yes No Customer / Material Customer Group / Material Ship To Location / Material Specify Others:  © 1997 SAP Technology, Inc. 11 Sales and Distribution Questionnaire 3. 7 Material Exclusions Skip this section if you do not utilize this functionality. Do you require that certain products or customers must be pre-specified on a â€Å"Material Exclusion† table to block selling that material to the customer? What Master Data fields will make up the key index for the â€Å"Material Exclusion† table? Not Used Yes No Customer / Material Customer Group / Material Ship To Location / Material Other: 3. 8 Credit Processing Describe how your credit will be monitored: One department (Credit Control Area) will monitor the credit for all Company Codes. Each Company Code will be monitored by its own department. (Credit Control Area) Other: What categories of risk will you monitor against your customer? Check all that apply. During which stages of the sales cycle will you perform a credit check? In the case of new customers, will orders be accepted if the credit data has not yet been maintained? Do you want the credit check performed during entrance of each line item or only when the document is saved? Is there a maximum value per Credit Control Area that a sales document cannot exceed? Low Risk Medium Risk High Risk List any others: Sales Order Delivery Creation Yes Post Goods Issue (shipment) No Each Line Item Saving of Document only Yes No  © 1997 SAP Technology, Inc. 12 Sales and Distribution Questionnaire Should a credit check be performed when one of the following critical fields are changed on a Sales Document (Payment Terms, Additional Value Days, Fixed Value Date)? What is your policy when a customer fails credit? Do you block the order? Delivery? Yes No Cannot save Sales Order Save Sales Order but block Delivery document creation Save Sales Order, but block Shipment (Post Goods Issue) Describe others: 3. 9 Serial Numbers Do you have serial numbers for your materials (e. g. , model number)? When do you want the system to assign serial numbers? Do you want the system to assign serial numbers automatically or manually? Sales Order Delivery Creation automatically manually Post Goods Issue 4 Sales 4. 1 Inquiry/Quotation Processes Skip this section if you do not utilize this functionality. What kind of information is collected for Inquiries? Not Used existing products potential new products qty pricing validity dates delivery schedules Do you currently support quotation processing? What kind of information is collected for quotes: Yes No existing products potential new products qty pricing validity dates delivery schedules Does a quotation apply to one or many one many  © 1997 SAP Technology, Inc. 13 Sales and Distribution Questionnaire customers? Other additional information on Quotation processing: 4. Sales Order Processing How do you receive orders? EDI FAX Phone Do you presently separate your standard orders by any variables (e. g. , document type, sales organization, sales representative)? Do you convert sales orders from inquiries or quotations? What information do you capture on a sales order? How do you determine/select a customer at sales order entry? List the reasons for a Sales order to take place : What reasons would an order or line item be rejected? Does the line item detail of an order vary from line to line? For example, does one line have a different ship-to than the next? Do you send letters of order confirmation? If so, what forms of media do you use? For sales documents, what information do you consider required and would like to appear on an in-completion log if missing? Document Date Purchase Order Number Document Currency Incoterms Material Order Quantity Net Price Plant Shipping Point PO# Sales region manually by number person taking order Additional information: by name  © 1997 SAP Technology, Inc. 14 Sales and Distribution Questionnaire Pricing Date Payment Terms Sold-To Party List all others: Would it be valid to â€Å"save† the document if this information is missing? Product Proposals: If a customer routinely orders the same product or group of products, do you have a process that helps you simplify your order entry? If so, how does that process work? For example, do you record the product proposals by Customer, Customer group, or another grouping? Do you have company-defined status codes that are tracked on a sales document? If, so what do these status codes represent? Do you record â€Å"Minimum Delivery Quantity† on your materials? If so, what happens during a sales order if a violation occurs? Do you process backorders? What types of text do you require on your sales documents? Are they required on output? What information fields do you require on your sales order lists? Commitments and checks at order entry: Do you use replenishment lead times to determine availability date at order time?  © 1997 SAP Technology, Inc. Nothing Warning Error Yes No Yes No Depends on the Material 15 Sales and Distribution Questionnaire Do you include transit time to calculate the delivery date? When you schedule a delivery, how is it specified (Day, Week, Month, Posting Period)? List your sales order types: 4. 3 Scheduling Agreements Skip this section if you do not utilize this functionality. Do you need to schedule requested deliveries per line item out into the future? Are all customers and sales areas eligible for scheduling agreements? For Scheduling Agreements, is the delivery schedule for serial parts or replacement parts? Do you schedule the requested deliveries by day, week, period, or month? Should an availability check take place for Scheduling Agreements? How often do you receive changes to your delivery schedules? (hourly, daily, weekly) How do you receive the changes (EDI, telephone)? Do you receive Schedule Agreements from External Service Agents or directly from the customer (or both)? Not Used 4. 4 Contracts Skip this section if you do not utilize this functionality. Not Used  © 1997 SAP Technology, Inc. 16 Sales and Distribution Questionnaire Do you negotiate contracts to use as a basis for sales orders? Do these contracts contain dates and quantities that must be adhered to? Is a distinct order type needed to indicate that the sales order references a contract? Is an availability check needed? If a contract already exists for a customer, do you want data entry personnel to be notified when a sales document is entered for this customer? Do you offer special prices or discounts for contracts? When a contract is created, do you want to have a follow-up activity automatically created? If so, which type of activity (Sales Call, Telephone Call, Sales Letter)? Are contracts for a set time period or do you offer renewals? Do you offer rental contracts? Do you utilize resource-related billing for contracts? (Periodic or Milestone) invoices are sent periodically payment is expected when major milestones are reached 4. 5 Third Party Orders Skip this section if you do not utilize this functionality. Do you sell goods that you purchase from a vendor? Are these materials always purchased or just on certain orders? Do competing vendors make competitive bids on purchased products? Do you compare bids by  © 1997 SAP Technology, Inc. 17 Not Used Sales and Distribution Questionnaire price, quantity, quality, or what other criterion? Do you send rejection letters to vendors losing bids? Are quotes selected for purchase order creation? Will shipping notification create expediting documents? Are dunning reminders sent? How long is the wait period? Do goods receipts have storage location determination? Is there blocked stock quality inspection, or other types of received stock? Do you charge third-party accounts right away or make separate postings? Is a 3-way match required to post the invoice? Do you bill the customer for the amount shipped from the vendor? Do you bill the customer after your invoice is received from the vendor? Yes No Yes No 4. 6 Consignment Orders Skip this section if you do not utilize this functionality. Do you allow customers to keep your material in stock while you retain ownership? Does the customer place the orders for material or do you ship on a regular basis? What method will be used to determine when to bill the customer for consumed material? Not Used  © 1997 SAP Technology, Inc. 18 Sales and Distribution Questionnaire How will you be notified when your customer has sold the product? Are unused or unwanted materials returned to your location from a consignment location? Are customers allowed to place material back into consignment stock after it has been issued? (Consignment Return Delivery Processing) For Consignment orders, is freight charged to the customer or is it a cost that is absorbed by your company? How and at what point in time do you reduce inventory when a customer delivery has been made? 4. 7 Free of Charge Orders On certain types of orders, do you not charge for material? Do these orders require separate order types (for example, samples and donations)? Do they require different account postings? 4. 8 Rush Orders Are there occasions when the delivery should be created as the order is created? Should an availability check take place? Will you price differently for rush orders? 4. 9 Cash Orders Do customers place and pick up orders  © 1997 SAP Technology, Inc. 19 Sales and Distribution Questionnaire at your location and require immediate receipt of a printed invoice? Will you price differently for cash orders? . 10 Credit Card Orders Do you accept credit cards as payment verification when a customer places an order or receives a delivery? 4. 11 Subsequent Free-of-Charge Do you send replacement or add-on materials free-of-charge? Must they reference an existing order? 4. 12 Returnable Packaging Returns Skip this section if you do not utilize this functionality. Do you give credit if the goods have not been physically returned? Do you accept returns without return goods authorization? What return documents are provided to customers? Do you track packing material at the customer location? (e. g. Skids, containers, etc. ) Do customers notify you when they intend to return the packing material? Do you require an authorization number to accept returned goods at the warehouse? Is a confirmation of receipt required by the customer? Yes No Not Used Yes No Yes No  © 1997 SAP Technology, Inc. 20 Sales and Distribution Questionnaire When goods are received, do they require inspection? Yes No 4. 13 Warranties Is warranty tracking a requirement? What materials provide warranty agreements? How is it done today? Automatic or manual? Yes No 4. 14 Royalties or License Fees? Do you use royalties or license fees? How do you track them? How do you pay them (credit note, check. )? 4. 15 Stock Transfer Processing Skip this section if you do not utilize this functionality. What locations store materials for transfer? Are these multiple stock locations? What type of stock is inventoried? Are you using SAP R/3 Warehouse Management? Do you have special storage conditions for materials? Do you have contracts or open purchase order arrangements for stock transfers? Is stock reserved prior to movement? How can you break the reservation? Do you forecast the expected transfer?  © 1997 SAP Technology, Inc. Yes Yes Yes No No No Not Used 21 Sales and Distribution Questionnaire Should stock transfers be generated automatically? Is planning done for all materials? Is planning done for an individual material? (MRP Individual MM) Are multiple transfer order types used? What type of transfer is taking place? Will shipping notification create expediting documents? Are dunning reminders sent? If yes, how long is the wait period? Is this a transfer from one storage location to another or from plant to plant? Are shipping papers required? Who will process the delivery due list? How will picking and goods issue be posted? What movement type should be used? How will the transfer appear in the stock balance? Yes No Yes Yes No No 4. 16 Make to Order Production Skip this section if you do not utilize this functionality. In the production planning process, what is the strategy for consuming inventory? Are the bills of material simple in structure (having one level) or are they complex (having multiple levels)? Do you plan at the top level or at the lower levels? (Processing of Rough-cut  © 1997 SAP Technology, Inc. 22 Not Used Sales and Distribution Questionnaire Planning Profile) What are the assembly steps taken in manufacturing? Routing Processing) Do you have sub-levels in your routings? (Reference Operation Set Processing) With your routings, do you note what may be needed in the assembly process? (Production Resource) Within your routings, are there trigger points within one routing that may setoff other operations? (Standard Trigger Point Processing) How does the product look and act in the sales order process? Do you state how components can be used within the configuration of a product? (Maintenance of Object Dependencies) Does an engineering change affect the configured production that has been ordered but not yet delivered? If so, is this a manual process or automatic and how does that process work? What are the options and features that your products have? (Characteristic Processing) For the features and options of your products, do you group them in any manner? (Class Processing) Do you pass your sales plan to demand management? Do you forecast? For example, history, forecast or formula? (Sales and  © 1997 SAP Technology, Inc. 23 Sales and Distribution Questionnaire Operations Planning). Where does the sales forecast come from? 5 Delivery Processing If you have multiple plants, how do you Customer determine what plant a product is Location delivered from? Product Location Do your customers accept partial deliveries? Do your customers allow the combination of multiple orders into single deliveries? Do you check the availability of product during delivery time? Are deliveries created individually or collective? What documents do you use to complete the delivery process, e. g. , picking list, packing list or bill of lading? Do you track Over Delivery or Under Delivery tolerance percentages for your customers? What picking process activities do you perform? How is packing done? Are you currently using any 3rd party software for packing? Do you have material that: Must be Picked Can Be Picked Cannot be Picked Depends on the Material Type Print pick list Picking confirmation Bar code labels requirements Yes Combination Other: No Yes No  © 1997 SAP Technology, Inc. 24 Sales and Distribution Questionnaire Do you confirm your picking process? Do you have material that: Yes No Must be Packed Can Be Packed Depends on the Material Type Cannot be Packed Depends on the Material Type Are you using bar code labeling? How? Do you have routing (truck stops)? How are freight charges handled? What shipping documents are generated? Is backorder processing supported? How? Do you assign priorities to back orders or is it first-come-first-serve based allotments? Do you have a standard lead time in days for the customers requested delivery date? When you schedule a delivery, is it specified per: Do you allow items to be added to a delivery without inclusion on the Sales Order? If so, what kinds of items? What are the reasons you would ever block a sales document from delivery? For the delivery document, what information do you consider required and would like to appear on an incompletion log if missing? Document Date Purchase Order Number Document Currency Incoterms Pricing Date Payment Terms Sold-To Party Material Order Quantity Net Price Plant Shipping Point List others: Day Week Yes Month Posting Period No  © 1997 SAP Technology, Inc. 25 Sales and Distribution Questionnaire What should happen when the Delivery Quantity exceeds the Order Quantity? Nothing Warning Error Depends on the Material Ship Point, Weight Other How do you determine your Pick/Pack time? Not Determined Ship Point, Route, Weight Not Determined Ship Point, Route, Loading Group Not Determined Route Not Determined Route How do you determine your Loading time? Ship Point Other: How do you determine your Transit time? How do you determine your Transportation Lead time? What types of text do you require on your Delivery Documents? Are they required on output? What informational fields do you require on your Delivery Lists? What informational fields do you require on your lists of orders ready for delivery (Delivery Due List)? How and at what point in time do you reduce inventory when a customer delivery has been made? What are your methods for tracking the cost of these materials? Do you ever group deliveries together? Do you require to print Freight Lists by combining deliveries that meet defined criteria? Other: Other: Yes Yes No No  © 1997 SAP Technology, Inc. 26 Sales and Distribution Questionnaire 6 Transportation Skip this section if you do not utilize this functionality. Do you interface to any third party transportation systems? If so, which ones? What carriers do you use for the transportation of goods? Is freight charged to the customers or is it a cost that is absorbed by the company? How do you determine the itinerary for your shipments? Do you have Individual and/or Collective Shipments? Do they use one mode of transport or multiple? What are your methods of shipping? (i. e. Truck, Mail, Train, Sea, etc. ) How are your transportation legs determined? No legs are determined According to departure point and itinerary Prelim. legs according to loading point, final legs according to Shipto point Determine preliminary and final stages by delivery Not Used Yes No Do you use Freight Forwarding Agents? 7 Foreign Trade 7. 1 License Skip this section if you do not utilize  © 1997 SAP Technology, Inc. Not Used 27 Sales and Distribution Questionnaire this functionality. Define your legal regulations for each applicable country? For each legal regulation, define the applicable license types? Is the Export License specific to a certain customer? Is the Export License specific to a certain sales transaction type? Is the Export License specific to a certain type of products? Is the Export License specific to a certain destination country? Is the Export License limited by a dollar amount? Is the Export License limited by a quantity amount? When do you wish to check for the export license? Yes No Yes No Yes No Yes No Yes No Yes No Delivery Sales Order Delivery 7. 2 Foreign Trade Reporting What declarations to the authorities must you make? EU: NAFTA: Japan: Switzerlan d: Intrastat AERP Export Yes Extrastat HMF Import Kobra 8 Billing/Invoicing Do you centralize or decentralize invoice processing? Please explain: Frequency of invoice creation:  © 1997 SAP Technology, Inc. per shipment weekly 28 Sales and Distribution Questionnaire daily monthly Do customers have a predefined time when they receive invoices, billing schedule? Do you consolidate invoices: by order by date by customer ship to Other: Do you split invoices? For example, if a single invoice is for multiple product divisions, will multiple invoices be generated by separating on the divisions? How are the billing documents generated, by delivery document, soldto, or some other variable? What invoice documents are created? Are pro forma invoices required? Printed EDI Other: EDI Fax Do you utilize periodic billing by for rental contract type documents? Periodic allows a specified amount to be billed over a certain time period. Do you utilize milestone billing for make to order type documents? Milestone billing allows you to bill once a certain work level has been reached. 1997 SAP Technology, Inc. 29 Sales and Distribution Questionnaire How do you recognize price changes that occur between the Sales Order and Billing time frame? Copy manual changes, re-determine other Copy prices unchanged, redetermine freight charges Re-determine taxes only Re-calculate all prices including tax and freight Other: What are the reasons you would ever block a delivery from creating an invoice? For the billing document, what information do you consider required and would like to appear on an incompletion log if missing? What types of text are required on your billing documents? Are they required on output? What informational fields are required on your billing document lists? What information fields are required on your lists of deliveries due for billing (Billing Due List)? 8. 1 Rebates Skip this section if you do not utilize this functionality. What % of customers are given rebates? How are rebates calculated? by Material Customer Customer/Material product group O ther: Not Used Is there a time commitment or not? Do you accrue the payment liability? How is payment done? via credit/debit check cut via AP  © 1997 SAP Technology, Inc. 30 Sales and Distribution Questionnaire Do you allow partial settlements on the rebates? If so, how often do you reimburse the customer (weekly, monthly, quarterly, yearly)? Do you offer Lump Sum rebates (not dependent on sales volume)? 8. 2 Credit/Debit Memo What types of adjustments are made: unit price quantity freight charge adjustment list other reasons for adjustment What adjustment methods are used? Are you able to trace it currently? How are output documents generated? Do your debit and credit memos need to go through an approval process? free standing tied to order/invoice printed faxed 9 Reporting Skip this section if you do not utilize this functionality. What are the critical reports generated in each of the following areas: Sales order processing: Pricing: Shipping: Billing: What on-line (screen) reports are used for daily work (daily reporting)? What general statistical reports are being used by managers and executives?  © 1997 SAP Technology, Inc. 31 Sales and Distribution Questionnaire How often do you update your data for statistical reporting? Do you plan to utilize the Executive Information System? 10 Sales Information System Skip this section if you do not utilize this functionality. Not Used Please mark the Standard Information Structures you will use: Customer (S001) (Sold-To, Sales Org. , Dist. Channel, Division , Material) Sales Office (S002) (Sales Org. , Group, Office, District, Dist. Channel, Division) Sales Organization (S003) (Sales Org. , Dist. Channel, Division, Sales District, Material) Material (S004) (Material, Sales Org. , Dist. Channel) Shipping Point (S005) (Ship Pt. , Route, Fwd. Agent, Dest. Country) Sales Employee (S006) (Employee, Sales Org. , Dist. Channel, Division, Sold-To, Material) Variant Configuration (S128) (Class Type, Material, Int. Characteristic, Characteristic Value, Sales Org. , Dist. Channel, Division, Sold-To, Plant) Will you need to create your own UserDefined Information Structures? If so, what fields will be used as the index key? For your information structures, what time frame should the data be accumulated? For reporting purposes, do you need to combine SAP data with information from a legacy or 3rd party software package? Daily Weekly Monthly Period  © 1997 SAP Technology, Inc. 32 Sales and Distribution Questionnaire What exceptional conditions do you have that you would like to receive warning about (Early Warning System)? Should these exceptional conditions be reported on a periodic basis or run on demand? Should these exceptional conditions be printed out or mailed to an employee’s in-box? Do you need to generate a Sales Plan (Budget)? On what organizational levels do you budget? On what sales figures do you budget (example: quantity, dollar volume, returns)? Do you need to transfer your Sales Plan to Demand Management? Would you like to aggregate statistical information on any sub-totals from your pricing procedure? If you have created any custom business partners, do you need to aggregate statistical information on the new partners? Do you need to perform statistical analysis on Inquiries or Quotes? Do you wish to track service level statistics by comparing requested delivery date with the actual delivery date? Do you need to combine information from multiple applications (i. e. , SD and MM) on a single report?  © 1997 SAP Technology, Inc. 33 Sales and Distribution Questionnaire 11 Sales Support System Skip this section if you do not utilize this functionality. Do you record information on competitors or competitor products? Do you track information on prospective customers? Do you perform the following for a sales promotion? Direct Mailing Address List Other: Not Used Do you perform the following sales activities? Sales Call Telephone Call Sales Letter Other: 12 Sales Commissions If you are calculating sales person commissions, how will you calculate them? How are commissions determined in your company? Is a customer assigned to a specific sales commission object (representative, district, etc), or are commissions determined at an order level? Not Using Sales Information System Rebate Partial Settlement functionality Other: Customer specific Customer / Material specific Order specific Other: 3 Electronic Data Interchange Skip this section if you do not utilize this functionality. What 3rd party translator do you plan to Not Used  © 1997 SAP Technology, Inc. 34 Sales and Distribution Questionnaire use? Which data format will you use? ANSI EDIFACT What inbound messages would you like to use? Request for quote Purchase Order Purchase order change request What output messages would you like to use? Quote P urchase Order acknowledgment PO change acknowledgment ODETTE VDA Planning schedule w/ release capability Shipping Schedule (call-off) Dispatch Advice Delivery note Invoice 4 Data Transfer Do you require to transfer your open orders from your legacy system? Identify the file structure of open orders on your legacy system. Do you require transfer of your current prices from your legacy system? Identify the file structure of prices on your legacy system. Yes No Yes No 15 Service Management Skip this section if you do not utilize this functionality. Do you serialize products that need to be tracked after the delivery? Do you plan to record individual data for each piece of equipment (for these serialized products)?  © 1997 SAP Technology, Inc. Not Used 35 Sales and Distribution Questionnaire For example, tracking maintenance and service activities and scheduling maintenance visits. Do you schedule the installation and dismantling of equipment at a customer site? Do you need to track any permits related to the service of the product? Will you use external or internal numbering for serial numbers? At what point do you want to assign serial numbers (e. g. , picking time)? Do you need to track any special tools, such as calibration equipment, and plan for their use? Do you grant a warranty for certain products? Do you check the warranty to see what services the customer is entitled to? Do you place serialized products on a service contract? Is there periodic billing associated with these contracts? Are there follow-up activities that need to be done on a service contract? Do you have standard task lists (steps that need to be performed) when a product is serviced? Do you need to track the reason for service calls in both code and text format? Do you need to track the resources used to service a product? (Resources Yes No  © 1997 SAP Technology, Inc. 36 Sales and Distribution Questionnaire include labor and material. ) Do you need to perform planning for these services? Do you need to settle the cost of a service order to a work center, general ledger account or other cost object such as a service contract? Do you need to bill the customer for the resources used during service of the product? Should this invoice consider warranties? Are there contractual price agreements? 16 Recap Identity any major areas of your business which have not been addressed in this questionnaire.  © 1997 SAP Technology, Inc. 37

Sunday, February 23, 2020

Reflective Analysis Paper Essay Example | Topics and Well Written Essays - 1000 words

Reflective Analysis Paper - Essay Example The book describes Maya as being a victim of racism and ignorance. In the book, the main character Maya Angelou and her family are African-Americans. The book originates in the 1930’s to 1940’s having examples of racist discrimination all through. Not only are the white people racists, but also reject, divide and are bad hearted to the African Americans. As the adage goes, when the going gets tough the tough keeps on going, the African Americans excelled through being smart and avoiding the racists. The black community as stated in the book is regular church attendees. Momma, Maya’s grandmother is the most religious person in the book. Most black people usually like church activities because they believe God is never biased. Maya’s white folks are not as kind as she expected as the whites had their heads high terming themselves superior because of a lighter skin. The whites expected to be treated with hospitality from other races but they would not return the favor. Black would walk out of the white’s way and address them with respect. In the case where Momma took Maya to the dentist he refused to treat her claiming that he would rather stick his finger in a dog’s mouth than hers.(Angelou 189) the doctor at this point was completely unfair and was a racist. Like everyone else, Maya is human and poses to have equal rights as everyone else. According to the Almighty, everyone is equal in his eyes and neither the whites nor the blacks are superior beings. The black community like Maya had to live on the remote side of the town while the whites lived on the opposite side never to associate with them. â€Å"The peculiar pale beings who lived in their alien unlife were never attributed as folks, but were white folks† (Angelou 26). In those times, racism was very open and the whites never bothered about the blacks feelings. In the early 21st century, racism was just like in old times but now evolved in different ways. I n recent times, racism is experienced in employment. The government ended discrimination of persons in looking for jobs as an affirmative action. To some way, there was justice but that did not help to curb the whole issue. A supervisor at Best Buy was discriminated by being stuck at the same management level for more than seven years even though he had all the qualifications for promotion. People go through so much but they only persevere for the aim of gaining promotion or favored. This is very unfair to those who have to stoop so low so that they can be given the desired favors. Racism can be life threatening at the extreme level but its ones dignity that is crushed and lowered. Maya went through true racism and it is of uttermost good that racism has receded in recent times hence people do not suffer that much. Racism is practiced from generation to generatio